SmartRE Property Management

With Keyline Realty

Keyline Realty is a boutique property management agency in Nambour that services properties in the Sunshine Coast and its surrounding suburbs. We offer investors and tenants a comprehensive, personal and professional service. Being a landlord can be fraught with danger. Picking the right agency with the right structures is more important than the individual.

Sunshine Coast Family Owned Business:

Keyline Realty first opened its doors 44 years ago with a mission to provide the finest property management & sales service in Australia, based on the highest standards of ethics, values and client care.

Over the years we’ve built a dedicated team that is committed to providing a professional service for our community. We know that collaboration creates opportunity and with each member being an expert in their field you get maximum results. This is why when you rent, buy or sell with us, you get the help, support and skills of ALL of our agents, the administration team, the marketer, the contract coordinator and the principal of our business. We work together to discover your goals, drive the process and deliver the results you need. And since we’re available seven days a week, you’ll never be left waiting.

At Keyline Realty, we handle everything, focusing on providing excellent and comprehensive property management services for our investors. Our clients no longer worry about their investment property, as that is our responsibility.

What we do: 

  • Detailed entry & exit reports 
  • Accurate market appraisals
  • Secure the very best quality tenants with our SmartRE tenant selection processes
  • Open homes & private inspections 
  • Three monthly routine inspections with written report and photos to Lessor
  • Bond lodgements
  • Collect & receive rent 
  • Trained to handle disputes
  • Issue monthly & end of financial year statements
  • Handle all maintenance issues 
  • Daily rental arrears procedures

And much, much more!

We’re here to:

  • Answer your questions 
  • Ensure you feel confident and comfortable with every decision
  • Provide you with the very best in real estate service

Our clients will stand by us on that, as seen in our 220+ 5-star Google Reviews.

August 19, 2023.
Nicky was great to work with while buying home. She had great communication and always kept us updated. Thank you!
Narelle Mulrooney
Narelle Mulrooney
August 11, 2023.
Mark Dunlop from Keyline Reality in Nambour sold our home in Palmwoods on the Sunshine Coast. We really appreciated his honesty and professionalism keeping us informed every step of the way. Mark’s commitment, excellent communication skills, sense of humour, and enthusiasm made the process easy, and we couldn’t have been happier with the service he provided. Thank you once again for your hard work and expertise. With confidence would highly recommend Mark to both buyers and sellers.
Janelle English
Janelle English
August 7, 2023.
Thank you Nicky Ellem [superstar] & Keyline team. I Loved the honesty of no hidden charges or advertising fees. Nicky stepped up and confidently accepted the huge task of selling my father’s property, first open home within 2 days!! She was relentless. The whole process was efficient, professional and I’m so grateful I was informed of beneficial information only, when necessary. Nicky’s hard work & dedication highlights her as a rising superstar in the real estate world. Highly recommend the Keyline team.
Carole Johansson
Carole Johansson
July 27, 2023.
We would love to say a huge THANK YOU to Andrew, Zara and there Team at Keyline Realty Nambour, We currently live in WA and purchased a property in QLD, they made the whole process a smooth and relaxing experience a great Team to work with. 😀 Carole and Jason
Matt Bridson
Matt Bridson
July 27, 2023.
I can't recommend Nicky enough. She went above and beyond, putting in the extra time and effort to sell my property. Nicky was under a very stricked timeline to sell it, and Nicky came up with the goods. Nicky also got me an above asking price for my property. Nicky also kept me updated through every step of the sale. Thank you VERY much.
b b
b b
July 21, 2023.
Mark & Zara were an absolute pleasure to work with for the purchase of our new home. They made the entire process easy by offering industry knowledge, advice and all done with a smile. Would recommend them to anyone.
Meg Kuhl
Meg Kuhl
July 15, 2023.
Absolutely wonderful, I could not have asked for a better team to help me find my first home. Every part of the process was made easy, and I felt supported from when I first started looking all the way through to when I settled on my dream home. A big thank you in particular to Mark and Zara, both amazing at what they do and are genuinely lovely people. Cannot recommend highly enough.
Glenys Miller
Glenys Miller
July 5, 2023.
I have nothing but praise for the wonderful service I received from the team at Keyline Realty when they recently sold my house. I felt at ease from the first meeting with Nicky. Her upfront open and honest communication was both professional and reassuring as was her readiness to listen to any requsts or concerns i had throughout the selling process which acieved a very good outcome for me. The extra support provided by Zara throughout the contract stage was also exceptional and definitely added to taking the stress out of selling my home. I would be very happy to recommend the Keyline team.
Claire He
Claire He
July 3, 2023.
The team has made a concerted effort to rectify my initial poor opinion of them re lack of contact. They have now rung me and ensured to reach out via text and email also, which I appreciate.
Nova Harrison
Nova Harrison
July 2, 2023.
We had an excellent experience dealing with Andrew, Zara and the whole Keyline team. They were friendly, helpful and very genuine. Thank you again Keyline team!

Frequently Asked Questions: 

What is a routine inspection?

We routinely inspect your property during the tenancy every three months. These inspections ensure your property is kept to an acceptable standard and identify required maintenance. You are more than welcome to join us. Shortly after, you will also receive a report with detailed notes & photographs attached. 

What is an entry & exit report?

An entry report outlines the property’s condition at the commencement of the tenancy. Your property manager will compile this report prior to your tenant moving in. It is used when the tenant vacates to ensure that the property is left in the same condition. 

The exit inspection is carried out once a tenant vacates the property. The entry condition report is used at the exit inspection, and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. At this inspection, any items that need to be rectified by the tenant are identified.

What happens when a tenant stops paying rent?

If tenants fall behind in their rental payments, they are issued a notice to remedy the breach. This notice advises them that they are behind on payments and requests that they rectify the problem immediately. If this is not done within the stipulated period, a termination notice is issued, requiring them to vacate the premises.

When does the rent money get paid into my account?

Unless instructed otherwise, all monies held are paid to you at the end of every month. A statement is issued simultaneously outlining the debits and credits for that month.

Making the right choice of Property Manager can have a huge impact on achieving the full potential of your investment. Call Keyline Realty now on (07) 5441 2511 to see how our SmartRE property management approach will work for you!

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